Your Perfect Partner
Data driven service insights about your business and local market.
Conveyancer Insights Reports.
Understand how your business is handling new business enquiries and how you are perceived in your local market.
Our local market Conveyancer Insight Reports give you a thorough understanding of how you are performing right now versus your competitors. Our mystery shopper driven reports provide actionable business insights that allow you to take immediate action to improve your customer service and profitability
3 Key Insights you will gain to grow your business.
-
Learn just where you are losing prospective customers
-
Instantly identify if you could be charging more
-
Benchmark yourself against your immediate competitors
What's Included in the reports?
Recommended firms who provided the best customer service experience in our mystery shopping exercises.
We offer three reports, the Premium and the Mystery Shop Me! and the Mystery Shop ME! PLUS
If you are simply needing to see how your staff are engaging with prospective new business and whether new business is being handled proactively, the Mystery Shop Me! report is where to start.
Want to compare your results and fees to others then get the Mystery Shop ME! PLUS.
If you want more in depth market report then the Premium Conveyancer Insights reports are for you.
Our 2023 Premium report will now include data from
Free 1hr Consultation with Carton & Co included.
To add even more value to our reports Conveyancer Insights has partnered with Carton & Co to provide our clients with a free 1hr consultation to dive in to the reports finding and help firms to identify positive steps that can be taken from its findings. Find out more HERE
Mystery Shop Me!
Not ready for a full report but want to dip your toe in the water??
Following the successful launch of our Premium Market Insight Reports we have been asked for an entry level report that provides a great place to start if you are wishing to measure and improve your performance. We are market research experts!
With demand and feedback we have developed our 'Mystery Shop Me!' report.
Our 'Mystery Shop Me!' report is priced at £299+VAT per office location and the results are measured against our extensive market research from over 250 conveyancing firms across England and Wales containing over 4000 data points.
If you score more than 12 out of a possible 15, we will fully refund you.
What you will find out:
-
Scores out of 5 for Call Handling, Information Gathering and Your Quote
-
Your Consumer Perception Score (CPS)
-
You will be compared against our National Averages
-
We will provide you with suggestions on how to improve and implement changes
If you wish, the £299+VAT cost can be used as credit towards the order of a Market Insights Premium report should you wish to better understand how your compare against your immediate competition and how you are perceived by the Estate Agents around you.
Mystery Shop Me! PLUS
How do you compare with your local competition?
As requested by one of our clients, the Mystery Shop Me! PLUS report was created.
Wanting to know how they performed was one thing, but know how they stack up against their rivals was what they really wanted to know.
Our 'Mystery Shop Me!' PLUS report is priced at £599+VAT per office location and your fees and how you engage with new business is compared with up to three of your local competitor firms.
What you will find out:
-
Scores out of 5 for Call Handling, Information Gathering and Your Quote
-
Competitor scores out of 5 for Call Handling, Information Gathering and their Quote
-
How your fees compare to the others and what they are charging
-
Your Consumer Perception Score (CPS) and how your compares to others.
-
We will provide you with suggestions on how to improve and implement changes
