Conveyancing Market Insights.

Empower your teams and your network, with LegallyQuoting

Apr 21 min read

Empower your teams and your network, with LegallyQuoting

We are bringing new business engagement in to the 21st century to enable conveyancers to be more accessible, more transparent and ...

Flaws in conveyancing firms’ call handling revealed by ‘mystery shopping’ study

Jamie Lennox

Dec 11, 20233 min read

Flaws in conveyancing firms’ call handling revealed by ‘mystery shopping’ study

A new “mystery shopping” study of 230+ law firms offering conveyancing across the UK has revealed the ways in which firms can improve...

Mike Stainsby

Aug 20, 20232 min read

How do you engage with New Business?

Conveyancer Insights set about mystery shopping hundreds of conveyancing practices across England and Wales to see exactly what was ...

Mike Stainsby

Mar 15, 20231 min read

TOP TIPS #11 The 80/20 rule

The Pareto principle states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage

TOP TIPS #10 Smarter NOT harder. Be careful what you wish for.

Mike Stainsby

Feb 13, 20231 min read

TOP TIPS #10 Smarter NOT harder. Be careful what you wish for.

Most conveyancers have been snowed under with cases in the last 18 months and have been wishing the tidal wave of new files would slow down

TOP TIPS #9 Are your quotes going to clients SPAM folders?

Mike Stainsby

Feb 9, 20231 min read

TOP TIPS #9 Are your quotes going to clients SPAM folders?

Several times this week we have been patiently waiting for conveyancing quotes to come through which have later been found in SPAM folders.

Mike Stainsby

Feb 8, 20230 min read

Today's Conveyancer E-Shot

TOP TIPS #8 Transparent and easy to understand quotes

Mike Stainsby

Feb 8, 20231 min read

TOP TIPS #8 Transparent and easy to understand quotes

We see a lot of conveyancer quotes, so many of which are really difficult to decipher or compare. Many are composed in MS Word with Excel...

Mike Stainsby

Feb 7, 20231 min read

TOP TIPS #7 The skills and training gap

Here is an interesting question. Would you rather be quoted by someone who was really pleasant but might struggle with a complicated...

TOP TIPS #6 Keep your eye on your TrustPilot & Google reviews

Mike Stainsby

Feb 6, 20231 min read

TOP TIPS #6 Keep your eye on your TrustPilot & Google reviews

You cannot even buy and eat a sandwich these days without being asked to review the 'experience'. We appreciate that conveyancing is ...

Mike Stainsby

Feb 5, 20231 min read

TOP TIPS #5 Marginal gains

There are dozens of component parts that come together to win at doing anything and invariably it is made up of small parts that ...

TOP TIPS #4 Rapport is key. Show interest in the client.

Mike Stainsby

Feb 4, 20231 min read

TOP TIPS #4 Rapport is key. Show interest in the client.

Rapport is key. Show interest in the client. Our extensive research has shown that it is very rare for firms that are ...

TOP TIPS #3 First impressions, who is the most important member of your staff?

Mike Stainsby

Feb 3, 20231 min read

TOP TIPS #3 First impressions, who is the most important member of your staff?

First impressions, who is the most important member of your staff? It is easy to assume that it's your Managing Partner but truly...

TOP TIPS #2 The Instant Quote button - to have or have not.

Mike Stainsby

Feb 2, 20231 min read

TOP TIPS #2 The Instant Quote button - to have or have not.

At least 5.6% of the UK population needs you to have an online quote button. Why?

Daniel Hamilton-Charlton

Feb 1, 20231 min read

TOP TIPS #1 Selling & Closing

We are acutely aware that the words 'selling' and 'closing' are anathema to many law firms but a review of our extensive research does show

How can you retain or grow your income, even when transaction volumes are set to decline?

Daniel Hamilton-Charlton

Jan 11, 20231 min read

How can you retain or grow your income, even when transaction volumes are set to decline?

Daniel Hamilton-Charlton

Dec 20, 20222 min read

Why did we start Conveyancer Insights?

The experiences of engaging with a conveyancer had been a poor reflection on the industry and we wondered whether business owners...