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Your Perfect Partner
Conveyancing Market Insights.
Jamie Lennox
Dec 11, 20233 min read
Flaws in conveyancing firms’ call handling revealed by ‘mystery shopping’ study
A new “mystery shopping” study of 230+ law firms offering conveyancing across the UK has revealed the ways in which firms can improve...
Mike Stainsby
Aug 20, 20232 min read
How do you engage with New Business?
Conveyancer Insights set about mystery shopping hundreds of conveyancing practices across England and Wales to see exactly what was ...
Mike Stainsby
Mar 15, 20231 min read
TOP TIPS #11 The 80/20 rule
The Pareto principle states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage
Mike Stainsby
Feb 13, 20231 min read
TOP TIPS #10 Smarter NOT harder. Be careful what you wish for.
Most conveyancers have been snowed under with cases in the last 18 months and have been wishing the tidal wave of new files would slow down
Mike Stainsby
Feb 9, 20231 min read
TOP TIPS #9 Are your quotes going to clients SPAM folders?
Several times this week we have been patiently waiting for conveyancing quotes to come through which have later been found in SPAM folders.
Mike Stainsby
Feb 8, 20230 min read
Today's Conveyancer E-Shot
Today's Conveyancer E-Shot
Mike Stainsby
Feb 8, 20231 min read
TOP TIPS #8 Transparent and easy to understand quotes
We see a lot of conveyancer quotes, so many of which are really difficult to decipher or compare. Many are composed in MS Word with Excel...
Mike Stainsby
Feb 7, 20231 min read
TOP TIPS #7 The skills and training gap
Here is an interesting question. Would you rather be quoted by someone who was really pleasant but might struggle with a complicated...
Mike Stainsby
Feb 6, 20231 min read
TOP TIPS #6 Keep your eye on your TrustPilot & Google reviews
You cannot even buy and eat a sandwich these days without being asked to review the 'experience'. We appreciate that conveyancing is ...
Mike Stainsby
Feb 5, 20231 min read
TOP TIPS #5 Marginal gains
There are dozens of component parts that come together to win at doing anything and invariably it is made up of small parts that ...
Mike Stainsby
Feb 4, 20231 min read
TOP TIPS #4 Rapport is key. Show interest in the client.
Rapport is key. Show interest in the client. Our extensive research has shown that it is very rare for firms that are ...
Mike Stainsby
Feb 3, 20231 min read
TOP TIPS #3 First impressions, who is the most important member of your staff?
First impressions, who is the most important member of your staff? It is easy to assume that it's your Managing Partner but truly...
Mike Stainsby
Feb 2, 20231 min read
TOP TIPS #2 The Instant Quote button - to have or have not.
At least 5.6% of the UK population needs you to have an online quote button. Why?
Daniel Hamilton-Charlton
Feb 1, 20231 min read
TOP TIPS #1 Selling & Closing
We are acutely aware that the words 'selling' and 'closing' are anathema to many law firms but a review of our extensive research does show
Daniel Hamilton-Charlton
Jan 11, 20231 min read
How can you retain or grow your income, even when transaction volumes are set to decline?
How can you retain or grow your income, even when transaction volumes are set to decline?
Daniel Hamilton-Charlton
Dec 20, 20222 min read
Why did we start Conveyancer Insights?
The experiences of engaging with a conveyancer had been a poor reflection on the industry and we wondered whether business owners...
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