03/11/2025 · Mike Stainsby
How Small Firms Can Turn Regulatory Change into Relationship Strength
The conveyancing profession is facing one of the most significant periods of change in decades
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15/10/2025 · Mike Stainsby
Material Information: The Next Big Shift in Conveyancing - and Why Collaboration Is the Key to Thriving Under
With the Material Information regulations now out for consultation over the next 12 weeks, we’re likely to see the biggest step yet toward full upfront property transparency. This isn’t just an administrative tweak - it
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26/09/2025 · Mike Stainsby
The BD Dilemma: Hire or Outsource?
“Do we take the leap and hire a Business Development Manager?” On paper, it seems like the answer. But then reality sets in.
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08/09/2025 · Mike Stainsby
Boosting Conveyancing Conveyancers Profitability with Data Insights
Running a conveyancing firm in today’s market is not for the faint-hearted. Margins are thin. Competition is fierce. Clients are more demanding than ever. And all the while, costs continue to rise.
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11/06/2025 · Mike Stainsby
Why price isn't everything: The hidden value behind exceptional service
Our extensive research shows that many firms fail to provide a polite and professional service where they show real interest or empathy
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06/06/2025 · Mike Stainsby
Empower your teams and network effectively with LegallyQuoting Solutions
We are bringing new business engagement in to the 21st century to enable conveyancers to be more accessible, more transparent and more engaging than ever before. Our smart LegallyQuoting platform enables the swift delive
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04/06/2025 · Mike Stainsby
Choosing Between Good Cheap and Fast: What Matters Most for Your Success?
Stop apologising for your fees but make sure that you provide excellent customer service.
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11/12/2023 · Jamie Lennox
Flaws in conveyancing firms’ call handling revealed by ‘mystery shopping’ study
A new “mystery shopping” study of 230+ law firms offering conveyancing across the UK has revealed the ways in which firms can improve their call handling to avoid missing out on work.
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22/09/2023 · Mike Stainsby
Are Logbooks going to be an integral part of the digitisation of the conveyancing process?
What is wrong with the way we buy and sell property in England? Why do transactions take so long? Why do so many deals fall through? Why are so many dissatisfied and left hugely out of pocket?Property transactions are os
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20/08/2023 · Mike Stainsby
How do you engage with New Business?
Conveyancer Insights set about mystery shopping hundreds of conveyancing practices across England and Wales to see exactly what was ...
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20/05/2023 · Mike Stainsby
Conveyancer Insights and Carton Consultants announce partnership
Conveyancer Insights are delighted to announce a partnership with Allan Carton of Carton Consultants to help clients interpret and capitalise on the findings of our Premium Market Insight Reports.
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27/03/2023 · Mike Stainsby
Today's Conveyancer Podcast features Conveyancer Insights
The Today’s Conveyancer Podcast welcomes Mike Stainsby, Commercial Director at Conveyancer Insights on this week to discuss how conveyancing firms can use data and insight to drive better sales performance
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15/03/2023 · Mike Stainsby
TOP TIPS #11 The 80/20 rule
The Pareto principle states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage
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13/02/2023 · Mike Stainsby
TOP TIPS #10 Smarter NOT harder. Be careful what you wish for.
Most conveyancers have been snowed under with cases in the last 18 months and have been wishing the tidal wave of new files would slow down
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09/02/2023 · Mike Stainsby
TOP TIPS #9 Are your quotes going to clients SPAM folders?
Several times this week we have been patiently waiting for conveyancing quotes to come through which have later been found in SPAM folders.
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08/02/2023 · Mike Stainsby
TOP TIPS #8 Transparent and easy to understand quotes
We see a lot of conveyancer quotes, so many of which are really difficult to decipher or compare. Many are composed in MS Word with Excel...
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07/02/2023 · Mike Stainsby
TOP TIPS #7 The skills and training gap
Here is an interesting question. Would you rather be quoted by someone who was really pleasant but might struggle with a complicated...
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06/02/2023 · Mike Stainsby
TOP TIPS #6 Keep your eye on your TrustPilot & Google reviews
You cannot even buy and eat a sandwich these days without being asked to review the 'experience'. We appreciate that conveyancing is ...
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05/02/2023 · Mike Stainsby
TOP TIPS #5 Marginal gains
There are dozens of component parts that come together to win at doing anything and invariably it is made up of small parts that ...
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04/02/2023 · Mike Stainsby
TOP TIPS #4 Rapport is key. Show interest in the client.
Rapport is key. Show interest in the client. Our extensive research has shown that it is very rare for firms that are ...
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03/02/2023 · Mike Stainsby
TOP TIPS #3 First impressions, who is the most important member of your staff?
First impressions, who is the most important member of your staff? It is easy to assume that it's your Managing Partner but truly...
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02/02/2023 · Mike Stainsby
TOP TIPS #2 The Instant Quote button - to have or have not.
At least 5.6% of the UK population needs you to have an online quote button. Why?
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01/02/2023 · Daniel Hamilton-Charlton
Collaboration News
Conveyancer Insights collaborate with TwentyConvey
Read article01/02/2023 · Daniel Hamilton-Charlton
TOP TIPS #1 Selling & Closing
We are acutely aware that the words 'selling' and 'closing' are anathema to many law firms but a review of our extensive research does show
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11/01/2023 · Daniel Hamilton-Charlton
How can you retain or grow your income, even when transaction volumes are set to decline?
How can you retain or grow your income, even when transaction volumes are set to decline?
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09/01/2023 · Daniel Hamilton-Charlton
New business insight service for conveyancers launched
A new service designed to provide conveyancers with insight into how their clients, introducers and prospects perceive them has been...
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20/12/2022 · Daniel Hamilton-Charlton
Why did we start Conveyancer Insights?
The experiences of engaging with a conveyancer had been a poor reflection on the industry and we wondered whether business owners were aware of...
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